AI agents that know your business inside out.

Bopsy gives your company a workspace where agents answer your team and your customers from your own files, policies and recordings, and show where every answer came from. In the app, Google Chat or Telegram.

Google ChatOps team space

Priya Nair

What’s our refund window on annual plans?

Ops assistant

14 days from the invoice date1. Customers who upgraded from a trial get 30 days2. Enterprise contracts follow their signed terms instead3.

Sources

  1. 1

    Refund policy Policies

    Refunds on annual plans are honoured for 14 days from the invoice date.

  2. 2

    Trial terms 2026 Policies › Trials

    Anyone who converts from a trial can cancel for a full refund within 30 days.

  3. 3

    All-hands, 3 October @ 12:40 Recordings

    For enterprise customers, whatever the signed agreement says is what we honour.

TelegramSales group

Dan Okafor

Did we agree a discount for Henderson?

Sales assistant

Yes. 12% off the first year, approved by Mara on 2 October, as long as they sign before 31 October1. The usual cap is 10%, which is why it needed her sign-off2.

Sources

  1. 1

    Pipeline call, 2 October @ 08:15 Recordings

    Henderson can have twelve percent on year one if they sign by the end of October. Mara’s call.

  2. 2

    Discount policy Sales playbooks

    Discounts above 10% need written approval from the head of sales.

BopsyDirect message

Lena Park

How much leave do I get in my first year?

HR assistant

20 days of annual leave, accrued from your start date1, plus 10 days of personal leave2. Public holidays are on top1.

Sources

  1. 1

    Leave policy Policies

    Full-time staff accrue 20 days of annual leave a year from their start date. Public holidays are not deducted.

  2. 2

    Employee handbook 2026 Policies

    Personal leave: 10 days a year, available from day one.

From A$49 a month per workspace. See pricing

How your files become knowledge

  1. Connect Google Drive

    A workspace admin signs in with Google and grants read-only access. Bopsy can only ever act as that one account.

  2. Pick the folders

    The admin picks folders from My Drive or a shared drive, and chooses the area of knowledge each one belongs to. Subfolders come along. Only the people and agents allowed in that area can use what’s in it.

  3. Ask

    Docs, Sheets, Slides, PDFs, Office files and recordings in those folders become searchable knowledge. Agents answer from it and cite the file. Changes in Drive are picked up about every hour.

Drive foldersRead-only
  • My Drive

    Policies38 files, Company area
  • Trials6 files, Company area
  • Finance
  • Invoices 2026212 files, Finance area
  • Payroll
  • Recordings14 files, Leadership area
  • Personal
  • Shared drives

    Sales playbooks27 files, Sales area
  • Board

Highlighted folders are synced, subfolders included. Nothing else in Drive is read.

What agents can and can’t do with your Drive

1
Read-only
Bopsy asks Google for read-only access, and can’t change, move or delete anything in your Drive.
2
Files stay in Drive
Bopsy keeps the text it needs to search a file, not the file. Recordings keep a transcript.
3
Only the folders you picked
Nothing outside them is read, and a folder’s knowledge is only visible in the area you put it in.
4
Deleted when you say so
Remove a folder and the text, search index and transcripts from it are deleted. Disconnect Drive and all of it goes. Your files in Drive are untouched.
5
For your workspace only
Drive knowledge answers your members and agents, and nothing else. It isn’t sold, used for advertising, or used to train AI models.

Ask where your team already talks

Agents answer in the Bopsy app, in Google Chat direct messages and spaces, and in Telegram. Each agent sees only the areas of knowledge it’s been given, and each person only the areas they’re allowed in.

Also in the knowledge base

  • Files you upload directly.
  • Recordings, transcribed and timestamped, so an answer can point to the minute something was said.
  • HubSpot contacts, companies and deals, read-only, for the agents you choose.

Set up your workspace

Guides for creating a workspace, connecting Google Drive and bringing agents into your team’s channels.